Legal

Terms of service

Version 0.9 (draft pending counsel review) · July 2026 · B2B only

1. The service

Annexa provides software-assisted screening and drafting support for cosmetic regulatory professionals: computation of fragrance-allergen concentrations against the labelling thresholds of Regulation (EC) No 1223/2009 as amended (including Reg. (EU) 2023/1545), document-coverage analysis, and generation of draft audit workbooks. The service is offered to businesses and professionals only.

2. Professional responsibility — the core term

All output is draft material for review by a qualified professional. Annexa does not provide safety assessments within the meaning of Art. 10 / Annex I of Regulation (EC) No 1223/2009, does not act as Responsible Person, and does not certify compliance. Regulatory conclusions, label decisions and client advice remain solely the customer's professional responsibility. Every workbook requires the customer's review and sign-off before any use toward a label, PIF or notification.

3. Accuracy & source traceability

Computations are performed on the data contained in the documents the customer submits. Every computed figure is traceable to its verbatim source line. Annexa flags — but cannot cure — deficient supplier documents; plausibility warnings are indicative estimates, not measurements. The customer is responsible for the authenticity and completeness of submitted documents.

4. Accounts, confidentiality, data

Account credentials are personal to the registered users of the customer's company. Annexa treats all submitted material as the customer's confidential information (see the Data & trust page and privacy policy, which form part of these terms).

5. Fees

Per the pricing page. Monthly plans renew automatically and can be cancelled to the end of the billing month. VAT applies as required by law. The first workbook is free of charge and does not create a subscription.

6. Liability

Liability is limited to intent and gross negligence; for slight negligence, only for breach of essential contractual duties and capped at the fees paid in the twelve months preceding the event. Liability for the customer's regulatory decisions, product recalls, or enforcement outcomes is excluded — these follow from the professional judgement that these terms expressly reserve to the customer. Mandatory statutory liability (e.g. under product liability law, for injury to life, body or health) remains unaffected.

7. Term & termination

Either party may terminate monthly plans to the end of the billing month. Upon termination, stored documents are deleted per the retention terms; workbooks already delivered remain the customer's to keep.

8. Governing law

German law, excluding CISG. Place of jurisdiction: Munich, to the extent permissible for merchants.

These terms are a working draft prepared for launch and will be finalised with counsel before commercial operation (entity details, Impressum, VAT specifics, DPA annex for firm plans).